Return Policy

Our Return Policy is intended to aid you in returning your item(s) safely and responsibly.
At Home d’art we aspire to make sure that you love the rug(s) you buy. In most cases, we offer you the ability to return the product provided that certain requirements are met. These requirements include:

  • You can return your unused rug(s) in their original condition and packaging within 14 days of receipt. We do not consider returns after these 14 days.
  • Return shipping costs will be paid by you except in case the rug(s) delivered are defective or not as ordered.
  • We encourage you to send your package through a trackable shipping company to guarantee a secure return.
  • All packages being returned remain the liability of the customer until they are received by Home d’art.

Damage Policy

The package that is being returned by a customer should be in its original unused condition. Minor damage on the product including stains and spots will lead the customer having to pay a partial damage cost based on the magnitude of the damage. In case the rug(s) received major damage. Home d’art reserves the right to decide on the damage cost to be paid for the return.

Home d’art allows for its customers to return the rug(s) they have purchased as long as:

  • The items are in the initial saleable state in which it was shipped out.
  • If you get a damaged article sent to you, Home d’art will help you in getting a replacement or a return at no cost to you.
  • In case you discover that your product is damaged when you open it, make sure to notify Home d’art as quickly as possible.
  • Please make sure to report any damages on the product within 3 days of its arrival.

Home d’art reserves the right to decide on the damage cost to be paid for the return.

In case someone fails to comply with the conditions set forth above, Home d’art reserves the right to decline an exchange or refund.

Note: Items purchased as part of a sale or promotion will be returned or exchanged at the discounted price that has been paid.

Terms and Conditions

Use Of the Site

This website, or any part of this site may not be exploited for any commercial purpose that is not expressly permitted by Home d’art. These include reproducing, duplicating, copying, selling, reselling or otherwise exploiting for any commercialized use which isn’t expressly allowed per the policy set by Home d’art. Home d’art reserves the right to deny services and/or cancel transactions.


All of the data, information, content, and compilations thereof incorporated into this site, including, but not limited to text, visuals, logos, icons, pictures, and illustrations are the property of Home d’art and its affiliates. The content presented on this website is guarded against infringement by international copyright laws and regulations. The content displayed on this site may only be used as a shopping resource. Other uses, including, but not limited to reproducing, modifying, distributing, republishing, or displaying the content on this site is strictly prohibited.


Home d’art and the Home d’art Logo are trademarks of Home d’art in the United States and other countries. The graphics, logos and service names are trademarks of Home d’art. These trademarks may not be utilized in connection with any commercial practice by any firm not related to Home d’art in any manner that may generate confusion among clients or discredit or undermine Home d’art.


This site is presented by Home d’art on an “as is” principle. Home d’art offers no representations or guarantees of any sort, expressed or implied, as to the administration of this website or the data, content, materials or goods incorporated into this site. To the absolute degree permitted by the relevant laws, Home d’art retracts all guarantees expressed or implied, including, but not limited to, implied guarantees of merchantability and suitability for a specific objective. Under no circumstance shall Home d’art be liable for any losses of any kind incurred from using this platform, including, but not limited to, direct, indirect, accidental, punitive and significant damages.

Applicable Law

This website is built and managed by Home d’art in the United States of America. As such, the legislation of the United States will dictate these disclaimers, policies, terms, and conditions. Home d’art holds the authority to make adjustments and modifications to this site and update these disclaimers, policies, terms, and conditions at any time.

Limitation of Liability

Home d’art reserves the right to cancel any order that is found to have a pricing error caused by a website programming bug or typographical errors on the website.